At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. This month we’re featuring Cory Freshour, Sr. Director of Enrollment Operations!
Name: Cory Freshour
Department: Enrollment Operations
Title: Sr. Director of Enrollment Operations
Location: Atlanta, GA
Work
How long have you worked at Ideon?
I joined Ideon in April 2024.
Tell us about your day-to-day.
As the Senior Director of Enrollment Operations, I lead a team responsible for building and managing the enrollment data exchange between InsurTech platforms and insurance carriers.
How have you grown professionally while on our team?
Over the past eight months, we’ve completed a team restructuring that has resulted in significant improvements and efficiency gains. The team quickly adapted to this new model and has shown remarkable resilience as we continue refining our processes and products. Leading this restructuring has been a major opportunity for personal growth and has also contributed to the growth and development of members on the Enrollment Operations team.
What excites you about the future of Ideon?
Better Data. Better Benefits. I’m excited about the future of Ideon because we have the opportunity to drive meaningful change in an industry that still faces challenges in accuracy and member experience. By leveraging better data, we can improve benefits delivery and ensure members have the coverage they need when it matters most.
What do you like about Ideon’s company culture?
I appreciate the thoughtfulness and intentionality that everyone at Ideon brings to their work. The team stays focused on the bigger picture, even when it means taking the more challenging path to achieve our goals.
What attracted you to Ideon’s mission?
I’ve seen firsthand how impactful issues with benefits data exchange can be—whether it’s incomplete EOI forms that result in policies not being in place when families depend on them, or inactive medical coverage at a critical time for members. We have to do better, and Ideon is on a mission to make that change.
Life
Favorite activity when you’re not working?
My favorite activity outside of work is waterskiing, particularly barefoot waterskiing. I’m also enjoying the process of teaching my 6-year-old daughter, Meadow, and 8-year-old son, Dash, how to waterski.
Favorite place you’ve traveled?
Telluride, CO. Snowboarding is another hobby.
Interesting fact about yourself?
An interesting fact about me—I’ve managed to rupture both of my Achilles tendons, but thankfully, I’ve come back stronger and healthier than ever! 😁