Author: Sarah Hetrick

At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. This month we’re featuring Cory Freshour, Sr. Director of Enrollment Operations!

Name: Cory Freshour
Department: Enrollment Operations
Title: Sr. Director of Enrollment Operations
Location: Atlanta, GA

Work

How long have you worked at Ideon?

I joined Ideon in April 2024.

Tell us about your day-to-day.

As the Senior Director of Enrollment Operations, I lead a team responsible for building and managing the enrollment data exchange between InsurTech platforms and insurance carriers. 

How have you grown professionally while on our team?

Over the past eight months, we’ve completed a team restructuring that has resulted in significant improvements and efficiency gains. The team quickly adapted to this new model and has shown remarkable resilience as we continue refining our processes and products. Leading this restructuring has been a major opportunity for personal growth and has also contributed to the growth and development of members on the Enrollment Operations team.  

What excites you about the future of Ideon?

Better Data. Better Benefits. I’m excited about the future of Ideon because we have the opportunity to drive meaningful change in an industry that still faces challenges in accuracy and member experience. By leveraging better data, we can improve benefits delivery and ensure members have the coverage they need when it matters most. 

What do you like about Ideon’s company culture?

I appreciate the thoughtfulness and intentionality that everyone at Ideon brings to their work. The team stays focused on the bigger picture, even when it means taking the more challenging path to achieve our goals. 

What attracted you to Ideon’s mission?

I’ve seen firsthand how impactful issues with benefits data exchange can be—whether it’s incomplete EOI forms that result in policies not being in place when families depend on them, or inactive medical coverage at a critical time for members. We have to do better, and Ideon is on a mission to make that change. 

Life

Favorite activity when you’re not working? 

My favorite activity outside of work is waterskiing, particularly barefoot waterskiing. I’m also enjoying the process of teaching my 6-year-old daughter, Meadow, and 8-year-old son, Dash, how to waterski. 

Favorite place you’ve traveled?

Telluride, CO. Snowboarding is another hobby.  

Interesting fact about yourself?

An interesting fact about me—I’ve managed to rupture both of my Achilles tendons, but thankfully, I’ve come back stronger and healthier than ever! 😁 

 

At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. This month we’re featuringTara Anguish, our Sr. Director, PMO!

Name: Tara Anguish
Department: Client Operations
Title: Sr. Director, PMO
Location: Upstate, NY

Work

How long have you worked at Ideon?

Almost 3.5 years.

Tell us about your day-to-day.

In addition to leading our PMO team, I get the opportunity to work with our clients, primarily for our enrollment and EOI products. This involves supporting our sales team as they finalize contracts, meeting new clients and setting them up for an amazing implementation with our team, advising clients as they make operational decisions, and bringing them live with our enrollment and EOI products. This last part is my favorite because we get to showcase the value Ideon brings in real-time!

How have you grown professionally while on our team?

Here at Ideon, I’ve been able to grow, particularly as a leader. I’m supported but given the autonomy to use my experience and expertise to make decisions, including making process and efficiency changes.

What excites you about the future of Ideon?

I’m excited to meet and work with more and more companies as they join our portfolio and see for themselves the value that Ideon brings. The health and benefits industry—particularly the enrollments and EOI realms—doesn’t have to be as difficult as it is now, and the team at Ideon can help. It’s exciting to be working with people and products that serve an industry in need with expertise.

What do you like about Ideon’s company culture?

Our leadership is thoughtful and cares about the personal development of each person on the team—so much so that this is one of the few cultures I’ve seen exude psychological safety. We support each other but also challenge each other in a really healthy way. We’re allowed to fail but encouraged to be stretched, learn, and grow. We’re all dedicated to making improvements in an industry that needs it—and that impacts us all. We feel connected to our mission every day.

Life

Favorite activity when you’re not working? 

Spending time with my family, which includes my husband and 3 kiddos. They are involved in lots of sports which makes life outside of work busy and full. They are growing into great humans!

Favorite place you’ve traveled?

Salamanca, Spain—I was lucky enough to partake in a full immersion study abroad summer program.

Interesting fact about yourself?

Less than 1% of the world’s population has heterochromia, and I’m one of them (left eye is blue, right eye is brown). This didn’t get passed down to any of my kiddos – perhaps my potential grandchildren???