Ideon Employee Spotlight

At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. Next up… Christie Lickert, our Senior Operations Analyst!

Name: Christie Lickert
Department: Enrollment Operations
Title: Senior Operations Analyst
Location: Omaha, NE

Work

How long have you worked at Ideon?

I have worked at Ideon in Enrollment Operations for two years.

Tell us about your day-to-day.

I work with carriers and platforms, specifically with configurations for EDI and API feeds. Each day, the work I do is different. I can be working on anything from a brand-new implementation with testing to creating documentation on processes and training new team members.

What projects are you excited to work on?

I love working on projects that are challenging and give me a sense of accomplishment. I enjoy it when I can contribute to solving issues with an out-of-box approach.

What excites you about the future of Ideon?

Ideon has many partnerships that are so influential to the growth of our company. We are constantly trying to make the customer experience as seamless and efficient as possible. I am excited to see what innovative ideas my colleagues and I produce to help support that.

Describe your onboarding experience.

What’s great about Ideon is that we have every new employee meet with each department to get a look at what we do. It was interesting and informative to see what each team member’s purpose is. The team is also very welcoming and inclusive. Ideon is very thorough with onboarding and makes sure everyone has what they need to be successful.

Life

Favorite activity when you’re not working? 

I love reading and am part of a book club. My favorite genre of books is a tie between autobiographies and thrillers.

Favorite place you’ve traveled?

My favorite place I have traveled to is Sedona, Arizona. I absolutely love the red rock and enjoyed going on a “Pink Jeep Tour” which drove me up and down cliffs.

Interesting fact about yourself… Go!

I am obsessed with the Golden Girls. I still have all their box set DVDs, and my first dog was named after Sophia Petrillo.