Ideon Employee Spotlight

At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. Next up… Virginia Loeffler, our Product Manager – Enrollments!

Name: Virginia Loeffler
Department: Product
Title: Product Manager – Enrollments
Location: New York

Work

How long have you worked at Ideon?

I’ve worked at Ideon for 6 years, since 2017. I started on the Quoting and Decision Support Operations team, eventually moving to Enrollments and the Product team.

Tell us about your day-to-day.

I work closely with carriers, platforms, and Ideon’s Operations team to identify strategic additions and changes to our Enrollment products. From scoping work to tracing issues and preventing future bugs, I work alongside the Engineering team to ensure that our outbound processes for enrollments are running smoothly.

What projects are you excited to work on?

I love projects that really identify a high-impact change. We have some special projects for current customers which provide a lot of clarity into industry processes that are historically “black-boxes.” These are processes where Ideon can increase the accuracy of the data and raise discrepancies early on for all parties involved.

What excites you about the future of Ideon?

We are in an industry with so much potential for change. Because of the nature of how insurance corporations develop, the connections that we are forging today are connections and processes that will be used for years to come. Making the right choices now isn’t easy, but it’s incredibly important. We get to craft and hone processes that could impact the lives of employees and patients for years to come!

What do you like about Ideon’s company culture?

I appreciate the ability we have to have difficult conversations–on topics that we care about as well as topics about the workplace. We have a strong desire for feedback, and to have that call for feedback come from leadership is unique for a lot of companies.

Life

Favorite activity when you’re not working? 

It’s a tie between Art and Video Games. I have a backlog of games to get through, and I love working on hand-animation and watercolor illustration.

Favorite place you’ve traveled?

France! I studied abroad in high school and was able to attend a French high school for 5 weeks. The region of France was called Pays de la Loire, named for the local river.

Interesting fact about yourself… Go!

I love learning languages – I studied French for 7 years (high school and university) and studied Japanese at college as well. Italian is next!