June 10, 2022
GetInsured’s Story: How Ideon saved the company time and resources—and boosted stakeholder confidence
“It’s a streamlined process when we’re working with a trusted, experienced data partner”
GetInsured powers state-based health insurance marketplaces by providing health insurance technology and customer service solutions for state governments. An important feature of the company’s offering is that consumers have the ability to shop for plans by healthcare provider, which helps individuals keep their doctors when enrolling in a new plan.
Back in the day, sourcing provider-network data was quite the headache. Says GetInsured’s director of product management, Archana Dekate:
Before Ideon we were getting our data directly from carriers or through other vendors. And each vendor had their own APIs and their own set of implementation procedures, which meant that we would have to modify our code every time to accept their data, then QA it, test it, and so on. It was time consuming; every product release would take anywhere from one to three months of setup time.
Thanks to Ideon, that’s all safely in the rearview mirror. To learn how partnering with Ideon helped GetInsured on multiple fronts, download our case study here.