Ideon Employee Spotlight

At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. Next up… Kevin Montgomery, our Customer Success Manager, InsurTech!

Name: Kevin Montgomery
Department: Solutions Delivery
Title: Customer Success Manager, InsurTech
Location: Fairfax, Virginia

Work

How long have you worked at Ideon?

A year and two months.

Tell us about your day-to-day.

The exciting part about this role is that each day is different from the last. I am constantly working with customers and finding ways to improve their experience with Ideon. Each day consists of coordinating with different teams, from sales to operations to marketing.

What projects are you excited to work on?

Our enrollment and member management solutions! When I joined Ideon I worked primarily with our Quoting and Decision Support products and loved being part of the progress we made with those. I’m excited to dive in and help drive growth and adoption for our enrollment solution now as well. It’s such a critical stage of the member journey and there are so many possibilities – I am excited to see what we accomplish.

What excites you about the future of Ideon?

I am really excited about Ideon’s growth. Over the last two years I’ve been privileged to witness the company expand from 40 employees to over 100! Seeing that growth is motivating, inspiring, and it’s a big part of why I’ve enjoyed my time at Ideon.

What attracted you to Ideon’s mission?

Coming from a benefits administration platform before Ideon, I have seen a lot of inefficiencies and problems with the health insurance industry. There is A LOT of work that can be done to make the entire process of quoting, enrolling, and utilization of health insurance easier and more efficient. It is exciting that Ideon’s goal is to push the insurance industry into a more tech-forward space, and I am proud to be a part of that journey.

Life

Favorite activity when you’re not working? 

Watching and playing soccer! I am a huge Liverpool FC fan and I also play in a casual league with my friends.

Favorite place you’ve traveled?

Paris, France. Amazing food, wine, and history.

Interesting fact about yourself… Go!

Growing up, I was a really big Washington Capitals fan. I have a signed hockey puck and picture of Adam Oates and Peter Bondra!