November 18, 2021
Employee Spotlight: Kashika Whitelaw
At Ideon, we’re proud to have such a talented, diverse team leading the charge for a better and more connected health insurance and employee benefits industry. Our ongoing Employee Spotlight series showcases the people behind our product and unveils what life is like at Ideon. Next up… Kashika Whitelaw, a key member of our Omaha-based enrollments team.
Name: Kashika Whitelaw
Title: Quality Assurance Analyst, Enrollments
Location: Omaha, Nebraska
How long have you worked at Ideon?
One year and two months
How would you describe Ideon’s culture?
The company as a whole has built a positive culture. Our work is challenging, but at the same time, it’s refreshing being part of such a progressive, flexible, inclusive, and collaborative company where everyone works together toward a common mission.
What do you like most about your job and working at Ideon?
Constantly learning and being inspired by the openness of creativity and innovation.
What’s your day-to-day like on Ideon’s enrollment operations team?
I provide assistance to our tech partners ensuring member management data is processed as seamlessly and effectively as possible. I’m also currently involved in developing Ideon’s Enrollments Operations Quality Assurance (QA) department by creating processes, documentation, workflows and training new team members.
How was the onboarding process joining Ideon amid a global pandemic? Was it challenging to get to know your teammates while working remotely?
Onboarding was user-friendly and straightforward for me—our People Team laid out exactly what needed to be done and they were very responsive when I had questions. My computer, applications, and credentials were perfectly set for my first day.
Favorite activities when you’re not working?
Dance, exercise, home decor shopping, work on side projects, and binge-watch shows (Grey’s Anatomy is my favorite).
Favorite place you’ve traveled?
Turks and Caicos
Interesting fact about yourself…. Go!
My daughter and I make our own natural hair products and participate in double dutch tournaments locally.